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FAQ/TIPS

Who Is Crisafulli Bros?
Crisafulli Bros. is a third generation, locally owned and operated, NYS Certified Women Business Enterprise. One of the Top 10 Mechanical Contractors in the Capital District for the past eight years and voted Best Plumbing Company in the Times Union Readers Poll each year since 2007; we look forward to showing you we earned these recognitions!

Our Service Dept. provides plumbing, drain cleaning, heating and air conditioning service and maintenance to residential and commercial clients. Common calls include repairing kitchen faucets, running toilets, plugged drains and repairing and servicing heating and air conditioning systems on the hottest and coldest of Capital Region days.

The Installation Dept. replaces inefficient heating and air conditioning systems and commercial rooftop units for personalized comfort in residential and light commercial applications and performs whole house repiping jobs and replacement of kitchen and bath fixtures.

The Commercial Division performs major mechanical installations, both plan and spec and design build, with contract value ranges from $100,000. - $5,000,000. Clients include commercial, retail, educational, medical, municipal and industrial entities.

Our core business philosophy is to do right by our staff, customers and the community and strive to be fair and reasonable in our interactions; for these reasons we believe we continue to grow generation after generation.

Service is available 24 hours a day, seven days a week. Give us a call, our staff is waiting to provide the Red Carpet Treatment you deserve!

What Services does Crisafulli Bros. provide?
Crisafulli Bros. provides a full range of Plumbing, Drain Cleaning, Heating and Cooling services to residential and commercial clients throughout the region. Whether you have a plumbing emergency, a leaky faucet, need your air conditioning serviced or are replacing your furnace - Crisafulli Bros. can help!

What can I expect when working with Crisafulli Bros.?
Crisafulli Bros. prides itself on exceptional service and customer satisfaction. When you call our company headquarters in Albany, NY you will be able to speak with someone who can help you set up an appointment, answer your questions, help you with billing related issues or offer additional assistance during business hours. Outside of business hours, Crisafulli Bros. is still accessible with 24/7 emergency support.

Our trucks are fully stocked with the parts necessary for the most common jobs, drop cloths to protect your home or business and everything else we need to provide efficient and quality driven service.

Does Crisafulli Bros. offer ongoing service agreements?
Yes! Over the years, we have designed a special service agreement especially for our customers. Our "Red Carpet Treatment" Service Agreement is designed to offer you: Priority Scheduling, No Overtime Charges, 10% Discount on Parts and Labor, and many other benefits to ensure your plumbing, heating and cooling systems are properly maintained and running efficiently. Our agreements are fully transferable and your satisfaction is guaranteed. Please contact us for more information about this unique program.

Does Crisafulli Bros. provide free estimates?
Yes! The professional staff at Crisafulli Bros. provides free, no obligation estimates on the installation of our plumbing, heating and cooling products. Contact us today and one of our Estimators will happily meet with you to learn more about your needs.

What brands does Crisafulli offer?
Crisafulli Bros. offers the industry's highest quality brands, including: Trane, Lennox, Bryant, Carrier, Mitsubishi, Weil-McLain, TriangleTube, Utica, Dunkirk, Uponor McQuay, Space Pac, Liebert, Air Ease, Delta, Eljer, Kohler, Moen, American Standard, AO Smith, Zoeller, Gerber, InSinkerator, Navien, Sterling, Toto, Hydromatic, Bosch Group and more!

What types of payment does Crisafulli Bros. accept?
Crisafulli Bros. accepts cash, checks and major credit cards.

Is Financing Available?
Yes! We offer financing options for projects over $1000.

What if I have further questions?
Whether you need help with your new programmable thermostat or are interested in learning more about our services, our professional staff is here for you! Please contact us today!

Crisafulli Bros. Proudly Serves the Entire Capital District, including:

Albany, Altamont, Averill Park, Ballston Lake, Ballston Spa, Berne, Bethlehem, Castleton, Chatham, Clarksville, Clifton Park, Cohoes, Colonie, Cropseyville, Delanson, Delmar, Duanesburg, East Chatham, East Greenbush, East Nassau, East Schodack, Feura Bush, Glenville, Glenmont, Guilderland, Kinderhook, Knox, Latham, Lebanon, Loudonville, Malden Bridge, Nassau, New Lebanon, Niskayuna, Niverville, North Chatham, Old Chatham, Poestenskill, Ravena, Rensselaer, Rensselaerville, Rotterdam, Schenectady, Schodack Landing, Scotia, Selkirk, Slingerlands, Stephentown, Stuyvesant, Stuyvesant Falls, Troy, Valatie, Voorheesville, Watervliet, West Sand Lake, Westerlo, and Wynantskill.

Plumbing | Plumbing Service & Repair | Plumbing Installation | Sewer & Drain Cleaning |
Heating | Heating Service & Heating Repair | Heating Installation | Air Conditioning | AC Service & Repair | Air Conditioning Installation

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