Water Heaters

We service traditional and tankless water heaters with personal and professional care. Discover why Crisafulli Bros. has been the plumber of choice since 1939. Call (518) 868-0494 today.

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Water Heater Service in the Albany Area

Water Heater Hero to the Rescue - Serving Upstate New York

Hot water is taken for granted until you turn the handle on the faucet expecting a stream of hot water to gush out and it doesn’t! If you’ve ever needed to take a shower and there is no hot water, you really understand the value of a properly working hot water heater. If there’s no hot water in your home all of a sudden, don’t fret! Simply call Crisafulli Bros. and let one of our well-trained Water Heater Heroes—aka plumbers—tackle all of your water heater problems!

When You Might Need a New Water Heater

We all count on our hot water; after all, it’s important. From your kitchen to the bathroom to the laundry room, you rely on having it and need a reliable system that provides all of the hot water you require. When there are any signs of trouble, working with a plumbing expert can solve the problem and find a reliable solution.

You might need Crisafulli Bros. to take a look if you notice the following:

Inconsistent hot water
Clanging noises
Discolored water
Inability to heat water
Leaks near the water heater
Water on the floor near the water heater
Unpleasant odors

It doesn’t always make sense to repair your water heater. At Crisafulli Bros., we discuss your available options. If your unit is over eight years old, it might be time to think about a new installation or replacement. When we examine your current system, we assess the condition of your water heater and provide recommendations. We care about helping you get the most from your investment.

Tankless Water Heater or Traditional – What Type of Water Heater is Right for You?

At Crisafulli Bros. there is no one standard answer to which water heater is right for you. Our Comfort Specialists will listen to your needs and assess what solution best meets those needs.

Our technicians have the experience and training to install whichever solution works for you and your home’s needs.

What is a Tankless Water Heater?

A Tankless Water Heater, also known as an instantaneous water heater, provides hot water only as it is needed. Unlike traditional water heaters, tankless heaters do not overproduce water, which leads to energy savings.

Tankless water heaters heat water without the use of a storage tank. When a hot water tap is turned on, cold water travels into the until and either a gas burner or electric element heats the water instantaneously. Our team can replace your current water heater, with a tankless one.

Benefits of a Tankless Water Heater

Tankless water heaters are an efficient, energy-saving alternative to a conventional water heater. They take up less space than traditional water heaters do and typically they have a longer life expectancy. The life expectancy for a tankless water heater is 20+ years while traditional water heaters only last about 10-15 years.

Learn more about the benefits of going tankless here!

Red Carpet Service & Solutions for Our Albany Area Community

Add your hot water heater to our exclusive Red Carpet Partnership Plan. For a small fee, you receive all of the benefits of our service agreement, such as our precision tune-up, no emergency overtime charges, a 10% repair discount, a professional safety inspection, and free priority service. No matter what you need from our water heater service, Crisafulli Bros. makes sure that you are taken care of.

Free camera inspection

with the purchase of a main drain cleaning

Expires: 05/31/2025

$50 off

a New Kitchen Faucet

Expires: 05/31/2025

$75 off

a Lighting Fixture Upgrade

Expires: 05/31/2025

$250 off

a New Tankless Water Heater

Expires: 05/31/2025

$50 off

any HVAC Service

Expires: 05/31/2025

Free Air Purification System

with the purchase of a New Heating and Cooling System

Valid May 15, 2025 – June 30, 2025

When you sign up, you will be entered into our database as a Red Carpet Customer, entitling you to enjoy several benefits for all of your heating, cooling, and plumbing needs.

See What Our Customers Say

I have used Crisafulli Bros three times in the past two years, one was an exterior sewer line replacement, next was a hot water tank replacement and most recent was a toilet replacement. They may cost a little more than some, but quality of work, professionalism, fast and reliable service make it well worth the money.. I highly recommend them and very happy with the work they do. In fact, I am adding a second bath on my main level and most likely will use them for this project as well.

We recently had Crisafulli Bros come for a drainage problem that we've had in our laundry room for a couple of months. Other companies were previously called but were of no help and did not offer a solution. We contacted Crisafulli Bros and their service technician, Mike arrived promptly and was very personable. After looking over the issue, Mike immediately worked on the issue and resolved the problem. We want to thank Mike for his professionalism, courtesy, knowledge and perseverance in fixing this issue. He did an amazing job! We will definitely contact Crisafulli Bros for any future needs and highly recommend them!

My heat wasn't working after a weekend away and I called the 24/7 line for crisafulli. Ben was able to come that same night and take a look at my heating system. He took the time to test it multiple times as well as suggest what I can try if it doesn't start on its own. He explained the process of how my unit worked and was extremely helpful. He was very upfront about possible next steps and costs which I appreciated. I highly recommend!

I am very pleased with the service I received from Crisafulli Bros. Timothy Gross and Josh Clark were very knowledgeable and very conscientious about their work. They did a great job with our toilet installation and repair of a corroded water pipe. They were very personable and took pride in their work. A real asset to the company!

I called Crisafulli Bros. after hours because my tenant said she had no heat. Ben called me within 10 minutes, and was able to repair the boiler quickly and after hours. He was very personable and professional. The price was right, too. I was so pleased and I highly recommend this company and Ben!

This was our first experience using Crisafulli Bros. Our hot water tank was leaking. We called them at 8am, and Robert Davis arrived in the early afternoon. Robert was efficient and knowledgeable. He replaced the tank, and then returned the next day to finish other work that we needed done. We will certainly call Crisafulli Bros, next time we need a plumber, and we hope to be able to request that they send Robert.

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Experience Our Red Carpet Customer Service

See What Makes Us Unique

Great Place to Work

Crisafulli Bros. was named a Top Workplace in both 2021 and 2022.

Best of the Best

Crisafulli Bros. was voted the Best of the Capital Region for 18 straight years… and counting!

Evaluation and Upfront Pricing

We conduct a full evaluation of your unique situation and provide all of our pricing upfront and in writing before completing any work so there are no hidden costs or fees!

Expert Service Professionals

We continuously train because we are passionate about finding the right solution every time.

Satisfaction Guaranteed

Our entire team is committed to delivering an unbeatable service experience... guaranteed.

Healthiest Employer

We’ve been named a Healthiest Employer every year since 2020.

Founded in 1939

Crisafulli Bros. is a family owned & operated business with 85 years of experience.