Digital Privacy Policy for Crisafulli Bros. Plumbing & Heating Contractors, Inc.
We recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is very important to us, and the following will inform you of the information that we, Crisafulli Bros. Plumbing & Heating Contractors, Inc., may collect from you, and how it is used. By using our website, www.crisbro.com, you are accepting the practices described in this policy.
Crisafulli Bros. Home Services (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Digital Privacy Policy outlines how we collect, use, and protect information obtained through our website.
1. Information We Collect
We may collect the following types of data when you interact with our website:
Personal Information: Provided via contact forms or live chat, including name, email address, phone number, and any details you share.
Technical Data: IP addresses, browser type, operating system, and other device information.
Usage Data: Information on how you navigate our website, including pages visited, time spent on the site, and interactions with features.
We do not share or sell phone numbers to third parties for marketing purposes.
2. Use of Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and improve our services. These technologies may include:
Essential Cookies: Necessary for website functionality.
Analytical Cookies: Help us understand website usage via tools like Google Analytics.
Marketing Cookies: Used for targeted advertising and remarketing.
By using our website, you consent to our use of cookies. You can manage cookie preferences through your browser settings.
3. Third-Party Service Providers
We may share collected data with trusted third parties to support our operations, including:
Payment Processors: If applicable, to handle transactions securely. Marketing and Analytics Providers: To optimize user experience and marketing strategies. Hosting and IT Services: To ensure website security and functionality. These third parties are obligated to protect your information in compliance with applicable laws.
4. Data Protection and Security
We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
5. Compliance with Legal Regulations
We comply with applicable data protection laws, including:
General Data Protection Regulation (GDPR) – If you are in the EU, you have rights regarding data access, rectification, and erasure.
California Consumer Privacy Act (CCPA) – If you are a California resident, you may request details on data collection and opt out of data sales.
6. Your Rights and Choices
Depending on your location, you may have rights to access, update, or delete your personal information. You can contact us at 518-300-1457 for any privacy-related inquiries.
7. Messaging Terms and Conditions
By providing your phone number and opting in to receive messages from us, you consent to receive text messages regarding our services, request updates, promotions and offers, etc. Message frequency may vary. Standard messaging and data rates may apply. You can opt out at any time by replying “STOP” to any message received. Reply HELP for help or call us 518-300-1457.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We will snot share your opt-in to an SMS campaign ith any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in delivery text messages.
8. Policy Updates
Contact Us
For any questions regarding this Digital Privacy Policy, please contact us at:
Crisafulli Bros. Plumbing & Heating Contractors, Inc.
We may update this policy periodically to reflect changes in legal requirements or our practices. Please review this page for the latest version.
518-300-1457
